Social Good Award

Journey 20 Resident App | Designing for the Overlooked User

Finalist
2024 Social Good Award
Credits
  • Pou Rautaki / Strategic Leads
    Amanda Stonex, Steven Christie, Dane Tatana, Mikey Milne
  • Ringatoi Matua / Design Directors
    Johan Wepener (Journey), Emily Underwood (Ryman Healthcare), Eilish Out-O'Reilly (Journey)
  • Ngā Kaimahi / Team Members
    Rowhan Kelly, Emily Underwood, Juliana Serafim, Dov Tombs, David Huai, Drishty Chopra, Joe Miao, Naval Kaur, Zihan He, Lena Masena, Naveen, Andy Robilliard
  • Kaitautoko / Contributors
    Rick Davies, Rachel Garrard, Cheyne Chalmers, Jade Bowes
  • Client
    Ryman Healthcare
Description:

myRyman is a testament to Ryman Healthcare’s commitment to inclusivity and enhancing the lifestyle of its elderly residents. With features like real-time village updates, an event calendar, PillDrop for medication deliveries, HomeCare assessments, feature onboarding, intuitive input modes, and in-app promotions, the app ensures that residents can enjoy their golden years with ease. Our extensive user testing and data-driven design process have resulted in an app that is both simple and intuitive. High adoption and satisfaction rates highlight the success of "myRyman" as a shining example of inclusive design and user-centered innovation in aged care.