User Experience Award

RUSH 19 Z Fastlane

Optimising 2018 Credits
  • Creative Director
    Terry Williams-Willcock
  • Design Director
    Stephen Horner
  • Team Members
    Maryna Babych, Edmund Zurita
  • Client
    Z Energy
Judge's comments:

A solid research, ideation and prototyping process, combined a key insight with clever technology and data integration to deliver a prototype that could radically improve the service experience for customers. Outcomes from the project prototype genuinely improved the experience for parents, the disabled and people in a hurry. The new experience delighted many regular Z customers who had the chance to try the service, with many customers asking for it be added to more Z sites.