User Experience Award
Fisher & Paykel Healthcare - OSA 7 Sleep Apnea Management
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Pou Auaha / Creative Director
Fisher & Paykel Healthcare - Informatics
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Ringatoi Matua / Design Director
Fisher & Paykel Healthcare - Informatics
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Ngā Kaimahi / Team Member
Fisher & Paykel Healthcare - Informatics
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Judge's comments:
By taking a holistic view of the ecosystem that sits around Apnea sufferers, the design team were able optimise the experience from a number of key perspectives – making life easier for patients and providers alike. They found that half of a healthcare providers time was spent on admin and unnecessary support. The combination of the Check-in and Infosmart app lead to a 30% reduction in time spent setting patients up and following up.