User Experience Award
Digital Arts Network 2 ANZ - Banker Work Bench
-
Pou Auaha / Creative Directors
Luke Pittar, Che Tamahori
-
Ngā Kaimahi / Team Members
Oszkar Nagy, Nigel McHardy, Cato Johnston, Winnie Sowerby -
Kaitautoko / Contributors
Mark Stevenson, Sachi Taulelei, Leanne Hampton, Dennise Currie, Sheree Moore -
Client
Patrick Murphy
![](https://supermodel-bestawards.s3.amazonaws.com/resized/sm/entry/d8/qh/t7/ne/BWB-BEST-ENTRYPage1-0-1172-0-826.jpg?k=4f8a677b03)
![](https://supermodel-bestawards.s3.amazonaws.com/resized/sm/entry/ny/vf/1w/2a/BWB-BEST-ENTRYPage2-0-1172-0-826.jpg?k=e0272a9d4d)
![](https://supermodel-bestawards.s3.amazonaws.com/resized/sm/entry/59/f6/vh/8z/BWB-BEST-ENTRYPage3-0-1172-0-826.jpg?k=147b0e1c54)
![](https://supermodel-bestawards.s3.amazonaws.com/resized/sm/entry/08/h7/cq/44/BWB-BEST-ENTRYPage4-0-1172-0-826.jpg?k=55fa63dc58)
![](https://supermodel-bestawards.s3.amazonaws.com/resized/sm/entry/bg/xu/1u/f9/BWB-BEST-ENTRYPage5-0-1172-0-826.jpg?k=f3add74a23)
![](https://supermodel-bestawards.s3.amazonaws.com/resized/sm/entry/c5/lw/0u/ys/BWB-BEST-ENTRY6-0-1172-0-826.jpg?k=4fb31fde25)
![](https://supermodel-bestawards.s3.amazonaws.com/resized/sm/entry/ep/a1/uw/rh/BWB-BEST-ENTRY7-0-1172-0-826.jpg?k=29fd12fcf2)
![](https://supermodel-bestawards.s3.amazonaws.com/resized/sm/entry/72/z6/zk/eu/BWB-BEST-ENTRY8-0-1172-0-826.jpg?k=7df7d67d04)
![](https://supermodel-bestawards.s3.amazonaws.com/resized/sm/entry/p8/hh/q7/fh/BWB-BEST-ENTRY9-0-1172-0-826.jpg?k=387ebbbae8)
Judge's comments:
This work is an example of design leading to a paradigm shift in the way bank staff operate, allowing the bank to save thousands of hours across their 5000+ staff across many day to day tasks. The project demonstrates the value of involving users in the design process and helped ANZ simplify the platform, create a single view of the customer and importantly shift staff focus off the technology and back onto delivering a more engaging service experience for customers.