Digital Arts Network ANZ - Banker Work Bench
Creative DirectorsLuke Pittar, Che Tamahori
Team MembersOszkar Nagy, Nigel McHardy, Cato Johnston, Winnie Sowerby
ContributorsMark Stevenson, Sachi Taulelei, Leanne Hampton, Dennise Currie, Sheree Moore
This work is an example of design leading to a paradigm shift in the way bank staff operate, allowing the bank to save thousands of hours across their 5000+ staff across many day to day tasks. The project demonstrates the value of involving users in the design process and helped ANZ simplify the platform, create a single view of the customer and importantly shift staff focus off the technology and back onto delivering a more engaging service experience for customers.