Description:

The new Qantas New Zealand head office exemplifies the airline’s commitment to delivering a premium experience for staff and clients. Housed in a state-of-the-art, environmentally conscious building with a 6-Star Green Star rating, the space elevates the brand through refined design, seamless technology, and a thoughtful connection to its purpose. More than just an office, it is a sophisticated environment that embodies Qantas’ renowned service—where professionalism, elegance, and hospitality converge.

Intentionally designed to inspire, the interior moves beyond traditional branding through a focus on experience. Rather than relying on bold colours or patterns, the space’s fluid forms and continuous surfaces evoke a sense of calm, generosity and hospitality—core tenets of the brand’s Manakitanga ethos. The environment subtly communicates the brand’s values through tactile textures, earth-inspired tones, and organic shapes that foster comfort and engagement. It is a place where people feel welcome, valued and motivated.

At the heart of the design is the ‘townhall’—an immersive, multi-purpose social hub modeled on a premium airport lounge. Surrounded by natural textures, a green wall, and warm earthy tones, it offers a soothing setting for staff gatherings, client meetings, and events. Concealed AV technology and flexible layouts enhance versatility, connecting the interior to New Zealand’s landscapes and emphasizing sustainability.

Attention to detail defines the experience: curved ceilings inspired by the Qantas logo, textured materials, and innovative lighting stimulate the senses and elevate every journey through the space. The material palette eschews traditional bold branding colours in favour of natural elements like travertine-inspired flooring, warm woodgrain, and polished plaster—reinforcing authenticity, comfort, and trust.

Seamless technology integration supports efficiency while preserving an elegant, uncluttered aesthetic. From concealed joinery to thoughtfully curated lighting, each element supports functionality without sacrificing sophistication. The fluid forms and minimal details symbolize Qantas’ ethos: to elevate every experience, on the ground and in the sky.

This project marks a transformative milestone for Qantas in New Zealand, elevating its brand through carefully considered design that aligns with its premium identity and sustainability commitments. It creates an inspiring environment for staff, impresses clients, and embodies a culture of excellence—fostering pride at the very heart of its New Zealand operations.