Description:

Brief and Context

For 18–24yr olds, the idea of a military career often jarred. They didn’t see a place for themselves in NZDF. It represented a loss of identity. A place where they wouldn’t belong. Fuelled by Hollywood, their parents, and assumptions.

And post-pandemic, more than ever, rangatahi are searching for connection.

Reality is, NZDF can help them forge bonds like nowhere else. We needed to show that the connection our audience was seeking could be found there in spades.

The Idea

CODEWORDS: unexpected words that unlock the deepest of mateships in NZDF.

We showcased the strength of bonds in NZDF, by feeding pairs of mates a word only they would recognise live on camera – sparking real, emotional, funny, epic shared stories. The 15 CODEWORDS were then teased to our audience to discover their unexpected origins.

Wrapped in a digital-first campaign fit for how our audience consume content. Our mobi-first site gave our audience an unfiltered insight into the depth of connection that life in NZDF could offer – and the extraordinary experiences that forged them. Codewords.nz houses 15 long form films unpacking the stories behind each CODEWORD from the Navy, Army and Air Force.

Results:
· Highest ever Tik Tok engagement for a government campaign: 1,300% above benchmark
· 9.11% CTR
· Registrations: +66%
· Web conversion rate: +99%
· Average time on site for engaged viewers: 7.5mins

User Experience

We stepped away from traditional recruitment advertising, focusing on how our audience consumes content.

Intrigue:
Short and sharp is key to hooking our audience. Our first phase teased our CODEWORDS across Tik Tok and outdoor, scanning or tapping a CODEWORD took the user directly to Codewords.nz for full story.

Deep dives:
Our a bespoke mobi-first site fed more and more stories. Auto play and pre-load features ensured behaving just a social platform, encouraging our audience to go deep while letting us capture leads.

Design

CODEWORDS was shot for our mobi-first design. An off-white panel became a frame for our stories – referential of the social world. The military environment became the border, framing the context of each story. Photography references the street-fashion world, keeping our talent heroic, yet relaxed. Styling broke military convention: rolling sleeves; ditching caps; shaking the stiffness of uniforms. Casual poses told the story of connection.

Typography and stacking is contemporary and bold, keeping the font treatment consistent with the wider campaign. The animation is simple, activating each CODEWORD when tapped.

Our CODEWORDS celebrated connections of every form – across culture, gender and beliefs. Māori and Tongan CODEWORDS were left without English translations, authentically connecting with the audience.

Execution

We found 13 pairs (and one trio) of inseparable mates – who’d grown to form some of the deepest bonds of their lives.

We pre-interviewed them to uncover a single word that unlocked their story. Then filmed them live as they were fed their CODEWORD – capturing all the banter, emotion, and authentic connection it sparked.