Description:

BNZ’s Kill Switch lets customers instantly lock their online banking through the BNZ mobile app, protecting themselves if they think something’s gone wrong. Whether it’s a phishing scam, suspicious login, or compromised password, this feature gives people power and peace of mind.

Rather than waiting to speak to someone, customers can act immediately. Locking disables online and mobile banking access to prevent unauthorised activity in real time.

Since launching in 2024, over 570 customers have used Kill Switch, taking back control and avoiding harm. It’s a New Zealand first, and a new benchmark in customer-led digital safety.